Delayed Orders

We are sorry to report that some orders placed between Dec. 1 and Dec. 10 have been delayed.
This communication mainly concerns those people who placed an order with us between Dec. 1 and Dec. 10 and have not yet received the tracking code.
We are a small, family-owned business and did not expect so many orders in such a short time.
We have found ourselves dealing with so many orders and have not been able to ship them within the stated timeframe.
The result of this is that some orders have been delayed and will probably not arrive in time for Christmas.
If your order is delayed, we really apologize, and that's the reason why.
We are giving everything to finish the creation and ship the products as soon as possible; you will receive a shipping confirmation email as soon as we process your order.
If you haven't received it yet, it's because your package is waiting to be picked up by the courier.
If you would like clarification, you can contact us at support@feyral.com by specifying your order number in the request, but be careful not to send us more than one email, or your request will lose priority and go to the back of the queue.
Currently, the waiting time to receive a response to emails is 48/72 hours.

We apologize so much for the inconvenience

The Feyral Team